Our Careers

Account Manager

Job Location US-MN-Minneapolis | US-DC-Washington | US-IL-Chicago | US-CA-Newport Beach
Posted Date 2 weeks ago(10/6/2021 9:57 AM)
Job ID
Additional Locations
US-DC-Washington | US-IL-Chicago | US-CA-Newport Beach

Job Description

Zonda Marketing is the marketing services arm of Zonda, a leader in the residential construction industry. Known for our brand strategy and content marketing expertise, we deliver award-winning solutions for a range of clients. We combine analysis, data, design, technology, research, storytelling, and strategy to solve complex challenges every day.

We earn trust by being proactive and bringing a forward-thinking approach to our clients. Our people and the relationships we’ve built over 40+ years are at the core of who we are. And we believe every team member brings a unique skill set that helps us grow.

We’re hiring an Account Manager to help expand our client services team. We serve a range of clients -- from small businesses to the Fortune 500 -- predominantly in the residential construction industry. Reporting to the Senior Account Director, you’ll serve as the primary contact managing day-to-day client relationships to ensure profitability, strategic effectiveness and creative quality. In this remote-work position, you’ll build, strengthen and maintain relationships and act as a client representative with internal teams to achieve successful outcomes.

You’ll work in a culture that’s collaborative, creative, and respectful. You’ll join colleagues who partner across departments and teams, sharing knowledge, capabilities, and strategies to bring value to each project.

In this role, you’ll be in a unique position to make a change with every project. You’ll use your full range of skills and learn about a variety of clients and industries. You’ll be supported with the necessary tools, and you'll be working with a like-minded team with strong leadership affirming the team dynamic. Our teams are innovative, diverse, multidisciplinary, and collaborative -- all working to deliver the best for our clients. The Account Manager will play a critical role in our business as we work to deliver industry-leading results to our clients.


Position responsibilities

  • Partners with account lead to maintain positive relationships with assigned clients
  • Day-to-day client lead who provides perspective and leadership in development of quality strategic thinking and solutions for clients.
  • Responsible for defining scope and budgets with clients, managing information between the client and internal teams, maintaining client relationships, and meeting client objectives.
  • Integral member of the client team, working closely with creative, project management, education, pricing and other departments to deliver marketing materials on-strategy, on-time and on-budget
  • Fulfills work in a proactive manner that meets client objectives
  • Assists with project budgeting (in partnership with pricing manager) and client invoicing
  • Assists with new business proposals and presentations
  • Manages conference reports and development of other client communications such as strategic briefs
  • Achieves revenue and profitability goals. Identifies opportunities for new business and growth
  • Grows as an expert in our clients’ businesses.


Soft skills:

  • Problem solver: A solutions-oriented contributor with the ability to work proactively and effectively with minimal supervision
  • Keen attention to detail and quality
  • Must be team-oriented, possess a positive attitude and work well with others
  • Perceptive and analytical: Ability to accurately identify the key elements of data or a problem. Helps anticipate potential problems and identifies alternative solutions
  • Organized: The ability to establish priorities and objectives. Sets up complete and orderly work plans on a timely basis
  • Critical thinker: The ability to use sound and logical judgment and generate new ideas
  • Motivated: The ability to take action on assigned projects without ongoing direction from others and to anticipate and proactively develop solutions
  • Flexible: The ability to maintain constructive behavior in challenging situations and to manage pressure in working through assigned tasks on a wide range of projects
  • Above all, an excellent communicator


  • 4-6 years of experience in advertising/marketing/communications/public relations, preferably in an agency setting
  • Direct experience in a client-facing role
  • Excellent verbal communication skills, ability to build rapport with clients
  • Experience working with integrated client teams, including account and creative resources
  • Detail oriented with an eye for good content/creative
  • Independent, composed and self-motivated with a “do-what-it-takes” attitude
  • Experience managing multiple clients and types of projects
  • Strong listening and written/verbal skills with the ability to deliver concise and accurate messages
  • Excellent people skills and the ability to work with a wide range of personalities/roles/levels
  • Ability to foster relationships with internal resources, clients and vendors


  • Bachelor's degree in journalism/communications, business, marketing or related


About Us


Zonda provides data-driven housing market solutions to the homebuilding industry. From builders to building product manufacturers, mortgage clients, and multifamily executives, we work hand-in-hand with our customers to streamline access to housing data to empower smarter decisions. As a leading brand in residential construction, our mission is to advance the home building industry, because we believe better homes mean better lives and stronger communities.


Together, we’re building the future of housing.


Zonda (formerly Hanley Wood | Meyers Research) is proud to be an Equal Opportunity Employer.


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